Privacy Policy
Last updated: 29 July 2026
This Privacy Policy explains how Sarino collects, uses, shares and protects personal information when you visit our online store, create an account, place an order, contact us or otherwise use our services. Sarino's store is hosted by Shopify.
Information we collect
- Identity and contact information: name, email address, telephone number, billing address and delivery address.
- Order and payment information: products, order history, transaction status, refunds and limited payment details. Full card information is processed by authorised payment providers and is not stored by Sarino.
- Account and communication information: account details, preferences, support requests, reviews and other messages.
- Device and usage information: IP address, browser, device identifiers, pages viewed, interactions, cookies and similar technologies.
- Fraud and security information: signals used to protect customers, payments and the store.
How we use information
We use personal information to operate the store, process payments and orders, arrange delivery, manage returns, provide customer support, maintain accounts, personalise the shopping experience, prevent fraud, protect our rights, comply with legal obligations and improve our services. Marketing is sent only where permitted, and you can unsubscribe at any time.
Legal bases
Where data-protection law requires a legal basis, we rely on performance of a contract, compliance with legal obligations, legitimate interests such as security and service improvement, and consent where required for optional cookies or marketing.
How information is shared
Information may be shared with Shopify and providers involved in payments, hosting, analytics, fraud prevention, customer support, marketing, fulfilment, delivery, returns and professional advice. We may also disclose information when required by law, to protect legal rights, or in connection with a business reorganisation. We do not disclose personal information for unrelated purposes without an appropriate basis.
Shopify
Shopify processes information to provide and improve the commerce services used by this store. You can learn more in the Shopify Consumer Privacy Policy and use the Shopify Privacy Portal where applicable.
Cookies and similar technologies
We use essential technologies for store operation, security, checkout and preferences. Analytics and advertising technologies may be used where permitted. Available choices depend on your region and can be managed through the store's privacy controls and your browser. Blocking essential cookies can affect store functionality.
International processing
Shopify and other providers may process information outside your country. Where required, recognised safeguards are used for international transfers, such as adequacy decisions or approved contractual protections.
Retention and security
We retain information only as long as reasonably necessary for the purposes described, including order fulfilment, legal records, fraud prevention and dispute resolution. We use reasonable administrative, technical and organisational safeguards, but no online system can guarantee absolute security.
Your rights
Depending on your location, you may have rights to access, correct, delete, restrict or object to processing, withdraw consent, receive a portable copy, or opt out of certain targeted advertising, sale or sharing. Rights are not absolute and may require identity verification. Submit a request through our Contact page. You may also have the right to complain to your local data-protection authority.
Children's privacy
The store is not intended for children below the age at which they can independently consent to online services in their jurisdiction. We do not knowingly collect children's personal information contrary to applicable law.
Third-party links
Our store may link to websites operated by others. Their privacy practices are governed by their own notices, and Sarino is not responsible for third-party sites.
Changes to this policy
We may update this policy when our practices, services or legal obligations change. The revised version and update date will be published here.
Contact
For privacy questions or to exercise a right, use our Contact page. We may ask for information necessary to verify your identity and protect your account.