Contact Sarino

We are here to help. Contact Sarino for product information, sizing, orders, delivery, returns or feedback. We aim to reply within two business days.

For faster support

  • Existing order: include your order number and the email address used at checkout.
  • Sizing question: include the item name and your chest, waist and height measurements.
  • Damaged or incorrect item: include clear photos of the item, packaging and shipping label.
  • Order change or cancellation: contact us immediately. We cannot guarantee changes after processing has begun.

Before contacting us

You may find an immediate answer in our Frequently Asked Questions, Shipping & Returns, Size Guide or Track Your Order pages.

Privacy and security

Please do not send card details, passwords or other sensitive information through the contact form. Sarino will never ask for your full payment-card number by email or message.